Privacy policy

At Truer Multi-Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details and other payment-related information (processed securely through third-party payment providers).
  • Order Details: Products purchased, order history, and transaction details.
  • Device Information: IP address, browser type, and browsing behavior on our website.
  • Communication Data: Emails, messages, and customer service interactions.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders.
  • To improve customer service and respond to inquiries.
  • To send order confirmations, shipping updates, and promotional offers (if opted in).
  • To enhance website functionality and user experience.
  • To detect and prevent fraudulent transactions.
  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms that help us operate efficiently.
  • Legal Authorities: When required by law or to protect against fraud and unauthorized transactions.

4. Data Security

We take appropriate security measures to protect your personal data. However, no online transaction is 100% secure. We encourage you to use strong passwords and safeguard your account credentials.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time.
  • Request a copy of the data we store about you.

To exercise your rights, please contact us at [your contact email].

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.